Privacy Policy

At Expercity Media, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Canada’s Anti-Spam Legislation (CASL).

1. Information We Collect

We collect various types of personal data, depending on your interaction with our website or services. This may include:

• Personal Identification Data (name, email address, phone number, etc.)
• Transactional Data (payment details, order history, etc.)
• Technical Data (IP address, browser type, operating system, etc.)
• Usage Data (pages viewed, time spent on site, etc.)
• Marketing Data (your preferences for receiving marketing communications)

2. How We Use Your Information

Your data may be used for the following purposes:

• To provide our services and products to you
• To improve website functionality and user experience
• To communicate with you (including marketing and promotional materials, with your consent)
• To comply with legal obligations
• To prevent fraud or illegal activities

3. GDPR Compliance

If you are located in the European Economic Area (EEA), GDPR grants you certain rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal conditions.
• Right to Data Portability: You may request to receive your data in a structured, commonly used format.
• Right to Object: You may object to the processing of your data for certain purposes.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under specific circumstances.

To exercise your rights under GDPR, please contact us at privacy@expercitymedia.com.

4. CCPA Compliance

If you are a California resident, the CCPA provides you with specific rights regarding your personal information:

• Right to Know: You can request details of the personal data we have collected, used, or disclosed about you over the past 12 months.
• Right to Delete: You can request that we delete your personal data, subject to legal exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data to third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To make a request under the CCPA, please contact us at privacy@expercitymedia.com.

5. CASL Compliance

In accordance with Canada’s Anti-Spam Legislation (CASL), we only send marketing emails and communications with your express consent. You have the right to unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link at the bottom of our emails or by contacting us at privacy@expercitymedia.com.

6. Data Protection & Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard your information. These measures include:

• Encryption of sensitive data during transmission
• Regular security audits and monitoring
• Restricted access to personal data to authorized personnel only
• Compliance with industry standards for data security

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. We will securely delete or anonymize data once it is no longer needed.

8. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze traffic, and serve targeted advertisements. You can control the use of cookies through your browser settings.
Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us understand how visitors interact with the site.
• Functional Cookies: Enable additional functionality, such as remembering your preferences.
• Targeting Cookies: Used to deliver relevant ads and track the effectiveness of our marketing campaigns.

You can opt out of non-essential cookies by adjusting your browser settings or using an opt-out tool provided by third-party services we use.

9. Third-Party Services

We may share your data with trusted third-party service providers for specific purposes, such as payment processing, website hosting, and analytics. These providers are contractually obligated to protect your data and can only use it in accordance with our instructions.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware of such data being collected, we will take steps to delete it.

11. International Data Transfers

If you are located outside the United States, please be aware that your personal data may be transferred to and processed in countries with different data protection laws than your country of residence. By using our website, you consent to the transfer of your data to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the "Last Updated" date at the top. We encourage you to review this policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@expercitymedia.com
Address: 100 Business Park Ln, Unit E Milton, Delaware 07205, United States